Detailed description of goods and/or services Ascot Group is a business in the health industry that supply healthy diet plans.
Delivery policy Currently, all Ascot Groups products are digital and downloadable after payment has been received.
Return and Refunds policy The provision of digital products by Ascot Group is subject to availability. No refunds are available on digital downloads.
Customer Privacy policy Ascot Group shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.
Payment options accepted Payment may be made via Visa, MasterCard, Diners, or American Express Cards or by bank transfer into the Ascot Group bank account, the details which will be provided on request.
Card acquiring and security Card transactions will be acquired for Ascot Group via PayGate (Pty) Ltd which is the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3), and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details Customer details will be stored by Ascot Group separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Responsibility Ascot Group takes responsibility for all aspects relating to the transaction including the sale of goods and services sold on this website, customer service and support, dispute resolution, and download of diet packages.
Country of domicile This website is governed by the laws of South Africa and Ascot Group chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature Ascot Group .
Variation Ascot Group may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information This website is run by Ascot Diet Clinic CC (sole trader / private company / close corporation) based in South Africa trading as Ascot Diet Clinic and with registration number 2007/036106/23 and Paulus Johannes van den Berg (Director(s)/Member(s)/Owner(s)).
